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Downtime

Authentication Outage

Oct 21 at 07:04am AEDT
Affected services
app.onsite.fm
api.onsite.fm
auth.onsite.fm

Resolved
Oct 21 at 12:51pm AEDT

Our provider has advised that services have been restored. We will continue to monitor for any issues.

Updated
Oct 21 at 10:41am AEDT

Update from WorkOS, our authentication provider:

We have identified the issue and are working on a fix. We'll update again when we've rolled it out.

Updated
Oct 21 at 10:12am AEDT

We are seeing a partial restoration of service and are continuing to monitor the situation.

Updated
Oct 21 at 08:58am AEDT

Our upstream providers are continuing to investigate workarounds for the issues experienced as a result of the global AWS outages.

Updated
Oct 21 at 08:17am AEDT

Authentication is recovering - we are continuing to monitor.

Created
Oct 21 at 07:04am AEDT

Our authentication provider is experiencing an outage. Their team is actively investigating the issue and working to restore full functionality as quickly as possible. We will continue to share updates, and the updates can be found directly at the following website: https://status.workos.com.