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Downtime

Authentication Outage

Oct 20 at 06:22pm AEDT
Affected services
app.onsite.fm
api.onsite.fm
auth.onsite.fm

Resolved
Oct 20 at 08:33pm AEDT

Service has been restored. This incident was a result of a AWS outage impacting a significant amount of global services, including WorkOS, our authentication provider.

Updated
Oct 20 at 06:54pm AEDT

We are continuing to monitor updates from our authentication provider. All resident-facing functions, including maintenance requests and amenity bookings, remain fully available.

Created
Oct 20 at 06:22pm AEDT

Our authentication provider is experiencing an outage. Their team is actively investigating the issue and working to restore full functionality as quickly as possible. We will continue to share updates, and the updates can be found directly at the following website: https://status.workos.com.